I was pleasantly surprised how easy it was to have a claim processed with BIS. No form to complete or documentation to forward. After my initial email, the next time I heard from them was to confirm the claim had been accepted and organise payment. Simple!
Mairi Harper, Practice Manager, Insch Medical Practice
I have used Claire previously and have always found her to go above and beyond to find the best deal for the practice. I look forward in working with her in the future when our renewals come up. She is professional and approachable and has been a breath of fresh air when sorting out the various insurances we require. Excellent people to deal with.
Karen Manciocchi, Practice Manager, St Fillan's Medical Centre
This is our first time with this company. Claire was extremely professional and always on the other end of the phone to talk me through everything and got us the best deal possible for the surgery. I did shop around for other quotes but not another company could match with BIS and we even had additional extras in the policy with no extra cost which is plus. I would definitely recommend Claire on behalf of BIS to all of the practice managers within the area. Claire advised that she would also be prepared to attend one of the Practice Manager Meetings to give a more information and the company and its services.
Helen Rossiter, Practice Manager, Malpas Brook Health Centre
We changed to BIS earlier in the year as their quote was cheaper and the benefits offered outweighed those from our then current insurers. However, having never had to make a claim from our previous insurers, we unfortunately had to make one within a few weeks of changing to BIS but it couldn't have been easier. The form filling was minimal and the customer support was outstanding. I would highly recommend BIS to other practices looking at locum insurance.
Chris James, Glendale Surgery
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